Features

Answers. Books. Remembers.

Six things your receptionist does on every call, and one it does on your website. All working today.

  • 1 · Answer

    Every call, day or night.

    Nights, weekends, and two callers at once. No voicemail and no phone menu.

    Caller 1
    Answered on the line
    Caller 2
    Answered at the same time
    2:14 am
    Answered
  • 2 · Know

    Answers from your own business.

    It reads your website and documents. When the answer isn't there, it takes a message.

    yourbusiness.com
    ServicesPricesOpening hoursService areaYour documents
  • 3 · Book

    Books the job on the call.

    It offers your free times, reads the time back, and puts it in your calendar.

    Tuesday

    9:00
    10:30Roof inspectionBooked on the call
    12:00
  • 4 · Remember

    Every caller, written down.

    A lead list, a call log and a full transcript. Repeat callers are greeted by name.

    New caller

    Wants a quote

    New lead

    Repeat caller

    Greeted by name

    Called before

    Transcript

  • 5 · Sound

    A voice you choose.

    Riley or Max, eighteen voices, and a name and a way of speaking that suit you.

    AmericanBritishAustralianCalmEnergetic
  • 6 · Set up

    Keep your number.

    Forward the line you already have. Live in three steps, with nothing to install.

    Your number, as it is today

    (555) 010-0142

    Your receptionist

  • 7 · Website chat

    And it answers your website.

    The same agent as a chat on your site. It knows what the phone knows, books into the same calendar and keeps every chat word for word.

    Comes with Pro and Office.

    Can someone come this week?

    Yes. Thursday at 9:00 am or Friday at 1:30 pm?

    Thursday at 9.

    Service visit · Thursday 9:00Booked in chat

Coming soon

Still being built.

  • Transfers to a person · Pro and up
  • Text replies · Add-on
  • Email answering · Office
  • Restaurant orders sent to your POS · Add-on
  • More roles for your trade
  • Custom call routing rules · Office
  • Google and Microsoft calendar sync · Pro and up
  • CRM integration · Pro and up
  • Monthly performance report · Pro and up

The full list

Everything it does, row by row.

45 working today and 9 on the way. Pick a subject.

On every call

What a caller gets when your agent picks up.

  • Answers every call, day or night

    Picks up on the first ring, weekends and holidays included. No voicemail and no phone menu.

  • Several callers at once

    A second caller gets answered too, instead of a busy tone.

  • Answers from your own business

    Services, prices and hours come from your website and the documents you give it.

  • Never guesses

    If the answer is not in what you gave it, it says so and takes a message. It will not make up a price.

  • Knows your trade

    Roofing, home services, pet care, restoration, property management, real estate, salons, spas, restaurants, auto repair, dental and medical.

  • Says it is an assistant

    Anyone who asks whether they are talking to a person gets a straight answer.

  • Takes a message

    Writes down who called and what they wanted while they are still on the line, so your team can ring back.

  • Saves every caller as a lead

    Name, number and what they were after go into your lead list after each call.

  • Remembers repeat callers

    Someone who has rung before is greeted by name the next time.

  • Books appointments

    Offers the free times in your booking hours, reads the time back, and books it once the caller says yes.

  • Transfers to a person (coming soon)

    Pro and up

    A caller who asks for someone on your team gets put through.

  • Text replies (coming soon)

    Add-on

    Your agent answers the texts that come in on your number as well as the calls.

  • Email answering (coming soon)

    Office

    The same agent replies to the emails your front desk gets.

  • Restaurant orders sent to your POS (coming soon)

    Add-on

    A phone order goes straight to the kitchen's system instead of onto a notepad.

Some features start on a higher plan. Compare the plans

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